School Safety Tools Guide

Safe dismissal: from authorisation to handover

A guide for school leaders on who may collect a student, how every handover is recorded, and what to do in exceptional cases.

  • ForSchool leaders and deputies
  • Time10-minute read
  • FormatPrintable PDF
Built on national regulatory requirements and reviewed by safety experts Download the full guide

What’s inside

  • The principle behind every handover
  • Handover steps at the gate
  • Handling exceptional cases
  • Measures to track dismissal

A preview

The principle: no handover without recorded authorisation

  • Each student has one record of authorised collectors: name, relationship and mobile number.
  • Only the family adds or removes collectors, through a recorded request.
  • Review the record at the start of every term and whenever family circumstances change.
  • +1more items in the full file

At the gate: handover steps

  • Verify the collector’s identity against the record before calling the student.
  • Make sure the student knows the collector and goes with them without hesitation.
  • Record every handover with the time, collector and staff member.
  • +2more items in the full file

Exceptional cases

  • Unregistered person: no handover until the parent is contacted and confirmation is recorded.
  • Family dispute over collection: follow what is on record at the school, and refer the decision to the school leader.
  • Late collection: contact the family in a set order and note the time of contact.
  • +1more items in the full file

Measures to track dismissal

  • Dismissal time from the first call to the last student.
  • Number of unrecorded handovers — the target is zero.
  • Number of late collections each week.
  • +1more items in the full file

Working principles

  • Record the evidence or report number for each finding, and never share injury photos or detailed plans in public groups.
Tool referencesReviewed by a team of safety experts with more than 14 years in occupational health and safety and civil protection.
  • Organisational and procedural guides for public-education schools — Ministry of Education
  • Child Protection System
  • Personal Data Protection Law

Built on these references; not official forms issued by them. The latest official edition always prevails. · Last reviewed: November 2026

General guidance. Follow your school’s policies and the requirements of the competent authorities.